mental health

Crisis counseling available from LifeNet and Project Hope

To be connected with a crisis counselor in your area, please call LIFENET at 1-800-LIFENET (1-800-543-3638). LIFENET en Espanol 1-877-AYUDESE (1-800-298-3373) or LIFENET in Mandarin or Cantonese 1-877-990-8585 or LIFENET TTY 1-212-982-5284.

LIFENET is always FREE and CONFIDENTIAL. 24 hours a day/7 days a week. CALL ANY TIME, ANY DAY.

What is Project Hope?

The New York State Office of Mental Health has created the Project Hope Crisis Counseling Program to assist individuals, families, and groups impacted by the disaster caused by Hurricane Sandy in October 2012. Project Hope offers free and confidential supportive counseling and public education services to Hurricane Sandy disaster victims in New York City and Nassau, Suffolk, Rockland, and Westchester Counties. Project Hope was initiated in November 2012 and it is anticipated that it will operate until fall 2013. Project Hope is funded by the Federal Emergency Management Agency (FEMA) and administered on the federal level by the Center for Mental Health Services at SAMHSA .

New York State Counties Where Project Hope Services are Available

  • Bronx
  • Kings (Brooklyn)
  • Nassau
  • New York (Manhattan)
  • Queens
  • Richmond (Staten Island)
  • Rockland
  • Suffolk
  • Westchester

What services does Project Hope provide?

Project Hope provides one-to-one or group counseling services wherever you wish to have them: in your home, place of work, community centers, schools or houses of worship. At a time of crisis, during holidays and at anniversaries of the event, many people find it helpful to have someone who cares, someone who listens. Along with providing support, Project Hope staff help individuals to understand their reactions to the disaster and its aftermath. We help you to think about options and to find people or agencies that can assist with any disaster-related problems.

What do Project Hope counselors do?

Project Hope counselors are trained to speak with you about your disaster-related concerns. They can help you consider how best to meet your needs. They will also help locate other resources that you may need. If you would like to find a grief support group in your neighborhood, for instance, they can offer direction.

Key Principles of the Project Hope Crisis Counseling Program

  • Strengths Based—Program services promote resilience, empowerment, and recovery.
  • Anonymous—Crisis counselors do not classify, label, or diagnose people; no records or case files are kept.
  • Outreach Oriented—Crisis counselors deliver services in the communities rather than wait for survivors to seek their assistance.
  • Conducted in Nontraditional Settings—Crisis counselors make contact in homes and communities, not in clinical or office settings.
  • Designed to Strengthen Existing Community Support Systems—The program supplements, but does not supplant or replace, existing community systems.

All Project Hope services are free and confidential.